Not another inbox. Not another helpdesk.
Turn customer emails into tickets that actually get tracked.
Once you're getting more than a handful of customer messages a day, a plain inbox stops working. Something gets buried under invoices and newsletters, and days later nobody can say for certain it was ever answered. BIS turns every inquiry into a tracked ticket, sends the customer an automatic acknowledgment so they know it's in hand, and keeps a clear record of what got resolved.
Automatic customer acknowledgment
Works alongside the email you already use
No per-seat pricing
Included
- Every customer email or contact-form submission becomes a tracked ticket
- Automatic acknowledgment sent the moment a request comes in
- A clear status on every ticket: open, in progress, resolved
- An intake form you can configure with the fields your business actually needs
- Priority flagging, with automatic escalation for urgent requests
How it's different
- Not another email provider — keep using Gmail, Google Workspace, or whatever you already have
- Not a full helpdesk platform — no pipelines, no automation builder to configure
- Never uses email as the actual work surface — email is a notification, not the system of record
A dedicated tool for one job: making sure a customer request gets seen, tracked, and closed.